Produção do cuidado e integralidade à saúde: perspectivas a partir do Hospital Risoleta Tolentino Neves / Production of care and integrality to health: perspectives from Hospital Risoleta Tolentino Neves

Na perspectiva de pensar novos arranjos que proporcionem mudanças significativas na gestão da clínica e na articulação em rede, o hospital pode se constituir para além de uma estação cuidadora, em um observatório da rede, capaz de integrar e potencializar o cuidado no território. Nesse contexto, esta tese buscou analisar a produção do cuidado dentro do hospital e os dispositivos utilizados para a garantia do cuidado integral, o processo de alta e a continuidade do cuidado na perspectiva dos sujeitos sociais que o constituem. Trata-se de um estudo qualitativo, do tipo pesquisa interferência em saúde. A pesquisa interferência busca captar os efeitos produzidos no campo de estudo a partir das interferências do e com o pesquisador, capturando as conexões e ruídos percebidos, problematizando o discurso institucional e pessoal, e produzindo múltiplos sentidos que ultrapassam as certezas da ciência hegemônica. O cenário de estudo foi o Hospital Risoleta Tolentino Neves (HRTN), hospital geral de 420 leitos, referência para a porção norte da região metropolitana de Belo Horizonte/MG, com atendimento 100% SUS. A pesquisa foi definidas em quatro fases, a saber: Revisão integrativa sobre continuidade do cuidado e integralidade da atenção, identificando dispositivos e estratégias utilizadas para essa construção a partir do hospital (fase 1); Análise do perfil assistencial dos pacientes atendidos HRTN, a partir da análise dos dados do DRG - Grupos de Diagnósticos Relacionados (fase 2); Análise da produção do cuidado, das relações interprofissionais dentro do hospital e dos dispositivos institucionais existentes para qualificação do cuidado (fase 3); Análise do acesso e barreiras na Rede de Atenção à Saúde no processo desospitalização a partir de serviços guia (fase 4). A investigação que originou essa tese, teve seu trabalho de campo desenvolvido no período de setembro de 2019 a junho de 2022, período em que foram realizadas diversas interferências com os atores do campo em estudo. A produção dos dados se deu por meio de diferentes técnicas: entrevistas individuais com roteiros semiestruturados, grupos focais, observação e registro em diário de campo do pesquisador. O primeiro momento do estudo consistiu na imersão na instituição para compreender a realidade e contexto local. Posteriormente, foram realizadas treze entrevistas em profundidade, conduzidas pela pesquisadora principal, com gestores e coordenadores do hospital. Também foram realizados dois grupos focais, em plantões diferentes, com os trabalhadores do hospital, cerca de 22 profissionais participaram, entre eles fisioterapeutas, enfermeiros, técnicos de enfermagem, médicos, assistentes sociais, psicólogos, fonoaudiólogos, nutricionistas, farmacêuticos, auxiliar administrativo e radiologista. Todo o processo de análise dos dados seguiu a técnica de análise de conteúdo temático. Para discutir os dados, foram utilizados os referenciais teóricos de integralidade e produção do cuidado, e os estudos encontrados na revisão integrativa, realizada como primeira fase da investigação, além de trabalhos de autores referência e relevantes para este estudo incorporados ao longo da investigação. A revisão de literatura identificou dispositivos intra-hospitalares, pressupondo práticas organizativas e relacionais para atingir um cuidado integral em hospitais brasileiros e de outros países. Os dados empíricos dessa investigação evidenciaram dispositivos que contribuem para a construção de novas práticas de gestão e cuidado e reestruturação do trabalho, como o projeto Lean nas Emergências e ferramentas do Fast Track, Kanban e Huddle; o Núcleo Interno de Regulação (NIR); a atuação dos médicos hospitalistas, comanejadores e coordenadores de plantão; a atuação da equipe de atenção domiciliar dentro do hospital discutindo os casos para a desospitalização; implantação do ambulatório de egresso; participação do controle social; e os dispositivos para a gestão interdisciplinar, como as corridas de leito multidisciplinares, discussões de casos, construção compartilhada dos projetos terapêuticos, preparação dos cuidadores familiares e encaminhamentos responsáveis para a rede de Belo Horizonte e municípios vizinhos. Além disso, foi possível observar avanços e desafios em relação a continuidade do cuidado na rede, como a articulação no território para que esse paciente seja bem assistido, desde o acesso ao transporte até a garantia de insumos e medicações para a continuidade do tratamento pós alta. No entanto, ainda se observam desafios como a continuidade do cuidado ao paciente crônico e a transferência de casos mais complexos que não conseguem garantia da continuidade da atenção. As experiências vivenciadas apontam para a micropolítica do trabalho das equipes de saúde que nos seus modos de produção de cuidado avançam para a incorporação da concepção da integralidade nas linhas de cuidado. Os profissionais compreendem que o cuidado não se restringe à sua ação e que tanto os profissionais quanto os pacientes são responsáveis pelo cuidado. Recomenda-se que as instituições hospitalares designem um profissional para coordenar o processo de alta hospitalar do paciente, promovendo advocacy para o paciente. Além do estímulo à promoção de planos terapêuticos compartilhados com as equipes interdisciplinares, com novas tecnologias do cuidado, e uma gestão mais compartilhada. Por fim, identificou-se que o hospital enquanto observatório da rede requer, de maneira cooperativa com os demais serviços, o compromisso com as necessidades dos usuários, enfrentando as tensões existes no campo micropolítico, para que a integralidade do cuidado esteja presente na lógica do cuidado.

From the perspective of thinking of new arrangements that provide significant changes in the management of the clinic and in the network articulation, the hospital can be constituted beyond a caregiving station, in an observatory of the network, capable of integrating and enhancing care in the territory. In this context, this thesis sought to analyze the production of care within the hospital and the devices used to guarantee comprehensive care, the discharge process and the continuity of care from the perspective of the social subjects that constitute it. This is a qualitative study, of the type research interference in health. The interference research seeks to capture the effects produced in the field of study from the interferences of and with the researcher, capturing the connections and perceived noises, problematizing the institutional and personal discourse, and producing multiple meanings that go beyond the certainties of hegemonic science. The study scenario was the Risoleta Tolentino Neves Hospital (HRTN), a 420-bed general hospital, a reference for the northern portion of the metropolitan region of Belo Horizonte/MG, with 100% SUS care. The research was defined in four phases, namely: Integrative review on continuity of care and integrality of care, identifying devices and strategies used for this construction from the hospital (phase 1); Analysis of the care profile of the patients seen HRTN, from the analysis of the data of the DRG - Related Diagnosis Groups (phase 2); Analysis of the production of care, of the interprofessional relations within the hospital and of the existing institutional devices for the qualification of care (phase 3); Analysis of access and barriers in the Health Care Network in the dehospitalization process from guide services (phase 4). The investigation that originated this thesis had its fieldwork developed in the period from September 2019 to June 2022, a period in which several interferences were carried out with the actors of the field under study. Data production was performed through different techniques: individual interviews with semi-structured scripts, focus groups, observation and recording in the researcher's field diary. The first moment of the study consisted of immersion in the institution to understand the reality and local context. Subsequently, thirteen in-depth interviews were conducted, conducted by the main researcher, with managers and coordinators of the hospital. Two focus groups were also carried out, in different shifts, with the hospital workers, about 22 professionals participated, among them physiotherapists, nurses, nursing technicians, doctors, social workers, psychologists, speech therapists, nutritionists, pharmacists, administrative assistant and radiologist. The entire data analysis process followed the thematic content analysis technique. To discuss the data, we used the theoretical references of integrality and production of care, and the studies found in the integrative review, carried out as the first phase of the investigation, in addition to works by reference authors and relevant to this study incorporated throughout the investigation. The literature review identified in-hospital devices, presupposing organizational and relational practices to achieve comprehensive care in Brazilian hospitals and in other countries. The empirical data of this investigation evidenced devices that contribute to the construction of new practices of management and care and restructuring of work, such as the Lean in Emergencies project and Fast Track, Kanban and Huddle tools; the Internal Regulatory Center (NIR); the performance of hospitalist physicians, co-managers and coordinators on duty; the performance of the home care team within the hospital discussing the cases for dehospitalization; and the devices for interdisciplinary management, such as multidisciplinary bed runs, case discussions, shared construction of therapeutic projects, preparation of family caregivers and responsible referrals to the network of Belo Horizonte and neighboring municipalities. In addition, it was possible to observe advances and challenges in relation to the continuity of care in the network, such as the articulation in the territory so that this patient is well assisted, from access to transportation to the guarantee of supplies and medications for the continuity of treatment after discharge. However, challenges are still observed, such as the continuity of care for chronic patients and the transfer of more complex cases that cannot guarantee continuity of care. The experiences pointed to the micropolitics of the work of the health teams that in their modes of care production advance towards the incorporation of the concept of integrality in the lines of care. Professionals understand that care is not restricted to their action and that both professionals and patients are responsible for care. It is recommended that hospital institutions designate a professional to coordinate the process of hospital discharge of the patient, promoting advocacy for the patient. In addition to encouraging the promotion of shared therapeutic plans with interdisciplinary teams, with new care technologies, and a more shared management. Finally, it was identified that the hospital as an observatory of the network requires, in a cooperative manner with the other services, the commitment to the needs of the users, facing the tensions that exist in the micropolitical field, so that the integrality of care is present in the logic of care.

Organizational arrangements as a key to enhancing innovativeness and efficiency - analysis of a restructuring hospital in Finland.

BACKGROUND: Challenged to innovate and improve efficiency both at the policy level and in everyday work, many health care organizations are undergoing radical change. However, in many earlier studies, the significance of individuals' perceptions of their organization and its innovativeness and efficiency during restructuring is not well acknowledged. Our study examines how various organizational arrangements; performance-, hierarchy-, tradition-, and leader-focused types, as well as collaborative and fragmented ones, connect to reaching innovativeness and efficiency in health care during restructuring. METHOD: We built on previous organization and management research, innovation studies, and on research focusing in health care restructuring, and conducted an exploratory quantitative case study in a public sector hospital in Finland. Data comprising 447 responses from 19 professional groups across the hospital was analyzed using hierarchical regression analysis. RESULTS: Our results demonstrate that multiple, co-existing organizational arrangements can promote innovation and efficiency. The perceptions of the organizational members of the nature of their organization need to be generally positive and reflect future-orientation to show positive connections with efficiency and innovativeness; fragmentation in the members' perceptions of the character of their organization and their inability to go beyond established organizational traditions pose risks of inefficiency and stagnation rather than fruitful exploration. Our study further shows, somewhat surprisingly, that while collaborative organizational arrangements are positively related to increases in perceived efficiency, the same does not apply to innovativeness. CONCLUSIONS: Our study addresses understudied, yet inherently important aspects in providing high-quality health care: the relationships between different organizational arrangements and exploitation and exploration-related outcomes. In particular, examination of individuals' perceptions (that may have even more weight for the subsequent developments than the actual situation) adds insight to the existing knowledge that has addressed more objective factors. Implications on how to support high levels of performance are drawn for management of professional and pluralistic organizations undergoing restructuring. Our findings also generate information that is useful for policy making concerned with public sector health care.

A participação de enfermeiros gestores na transformação hospitalar para atendimento exclusivo de pacientes com COVID-19 / The participation of nurse managers in hospital transformation to exclusively care for patients with COVID-19

Introdução: com a pandemia da COVID-19, os hospitais precisaram se reorganizar para atender a nova demanda assistencial; essa pesquisa trata de como os enfermeiros gestores atuaram na transformação de um hospital para referência no tratamento exclusivo de pacientes com COVID-19. Objetivos: analisar a atuação de enfermeiros gestores na transformação de uma instituição hospitalar no contexto da pandemia pela COVID-19; relatar as ações desenvolvidas e as experiências adquiridas pelos enfermeiros gestores na reorganização da estrutura de uma instituição hospitalar no contexto da pandemia pela COVID-19; descrever a gestão dos processos de trabalho de enfermagem nesse contexto; e discutir as experiências vivenciadas pelos enfermeiros gestores na gestão de risco de emergências e na avaliação dos resultados. Método: pesquisa qualitativa, descritiva, exploratória. Dez enfermeiros gestores de um hospital público no Rio de Janeiro foram entrevistados, no período entre janeiro e maio de 2021. Aplicou-se a análise de conteúdo na modalidade temática. Foram respeitados os aspectos éticos. Resultados: emergiram três categorias, a saber: Reorganização da estrutura hospitalar para o atendimento exclusivo de pacientes com COVID-19, que abordou a coordenação da infraestrutura, a gestão de insumos e de recursos humanos, incluindo a contratação de novos profissionais de enfermagem e recepção dos que vieram remanejados de outras unidades; Reestruturação dos processos de trabalho da enfermagem em resposta ao novo hospital e ao avanço da pandemia, que descreveu a gestão de pessoas, do conhecimento e dos processos de trabalho, como a implantação do Time de Resposta Rápida e de fluxos de comunicação entre equipe, paciente e família; e Experiência dos enfermeiros gestores na transformação hospitalar para pandemia: relatos de resultados alcançados, categoria que expos a importância do trabalho em equipe, a relação entre resolutividade, qualidade e segurança, com base no desenvolvimento de competências e habilidades na gestão de risco de emergências. Considerações finais: o trabalho dos enfermeiros gestores na transformação de um hospital referência para COVID-19 no segundo maior município brasileiro em densidade populacional foi essencial. Os enfermeiros gestores atuaram no gerenciamento da infraestrutura, no desenvolvimento de estratégias para enfrentar desafios, e no trabalho em equipe, com destaque para a liderança transformacional. Enfrentaram desafios, como a falta de tempo, a gestão de pessoas em proporção muito maior que anterior, elevado turnover, impactos emocionais da pandemia, novos cargos, setores e conhecimentos. Os enfermeiros gestores valorizaram a experiência, a resiliência, o senso de coletividade e de compromisso para com a equipe de enfermagem e população. Implicações para Prática: destacou-se a importância do trabalho interprofissional, da educação permanente, da gestão do conhecimento, da liderança transformacional, e da aplicação dos princípios da tríade estrutura ­ processo ­ resultado na gestão em enfermagem e saúde. Tem-se a urgência em tratar o tópico da gestão de risco de emergência na educação do profissional da saúde.

Introduction: with the COVID-19 pandemic, hospitals had to reorganize themselves to meet the new care demand; this research deals with how nurse managers acted in the transformation of a hospital to be a reference in the exclusive treatment of patients with COVID-19. Objectives: to analyze the role of nurse managers in the transformation of a hospital institution in the context of the COVID-19 pandemic; report the actions developed and the experiences acquired by nurse managers in the reorganization of the structure of a hospital institution in the context of the pandemic caused by COVID-19; describe the management of nursing work processes in this context; and to discuss the experiences lived by nurse managers in the management of risk of emergencies and in the evaluation of the results. Method: qualitative, descriptive, exploratory research. Ten nurse managers of a public hospital in Rio de Janeiro were interviewed between January and May 2021. Content analysis was applied in the thematic modality. Ethical aspects were respected. Results: three categories emerged, namely: Reorganization of the hospital structure for the exclusive care of patients with COVID-19, which addressed the coordination of infrastructure, management of supplies and human resources, including the hiring of new nursing and reception professionals of those who came relocated from other units; Restructuring of nursing work processes in response to the new hospital and the advance of the pandemic, which described the management of people, knowledge and work processes, such as the implementation of the Rapid Response Team and communication flows between staff, patient and family; and Experience of nurse managers in the hospital transformation to a pandemic: reports of results achieved, a category that exposes the importance of teamwork, the relationship between resolution, quality and safety, based on the development of skills and abilities in emergency risk management. Final considerations: the work of nurse managers in transforming a reference hospital for COVID-19 into the second largest Brazilian municipality in population density was essential. Nurse managers acted in infrastructure management, in the development of strategies to face challenges, and in teamwork, with emphasis on transformational leadership. They faced challenges, such as lack of time, managing people in a much greater proportion than before, high turnover, emotional impacts of the pandemic, new positions, sectors and knowledge. Nurse managers valued experience, resilience, a sense of collectivity and commitment to the nursing team and population. Implications for Practice: the importance of interprofessional work, continuing education, knowledge management, transformational leadership, and the application of the principles of the structure ­ process ­ result triad in nursing and health management were highlighted. There is an urgency to address the topic of emergency risk management in health professional education.

Adaptation and restructuring of an academic anesthesiology department during the COVID-19 pandemic in New York City: Challenges and lessons learned.

The novel SARS-CoV-2 pandemic starting in 2019 profoundly changed the world, and thousands of residents of New York City were affected, leading to one of the most acute surges in regional hospital capacity. As the largest academic medical center in the Bronx, Montefiore Medical Center was immediately impacted, and the entire hospital was mobilized to address the needs of its community. In this article, we describe our experiences as a large academic anesthesiology department during this pandemic. Our goals were to maximize our staff's expertise, maintain our commitment to wellness and safety, and preserve the quality of patient care. Lessons learned include the importance of critical care training presence and leadership, the challenges of converting an ambulatory surgery center to an intensive care unit (ICU), and the management of effective communication. Lastly, we provide suggestions for institutions facing an acute surge, or subsequent waves of COVID-19, based on a single center's experiences.

Hospital reorganization and its effects on physicians' network churn: The role of past ties.

Hospital reorganizations are difficult and often fail to produce their intended benefits. Prior research has investigated how and under which contingencies changes in organizational structure affect the modification of clinician behaviors, yet we know little about how organizational redesign interventions affect physicians' collaborative networks. This paper explores how hospital reorganizations affect physicians' network churn. We developed hypotheses on the relationship between structural characteristics of networks before reorganization and the formation of cross-unit network ties after reorganization. We tested our hypotheses on a sample of 175 physicians in a large teaching hospital. The hospital had recently adopted a new organizational model aimed at enhancing a process-based approach to care delivery. Our findings revealed that the physicians' propensity to form cross-unit ties after the change was related to the structure of their collaborative networks before the change. In particular, the formation of cross-unit relations was negatively related to the size of advice networks before the reorganization. Furthermore, we found that the diversity of network ties along with the presence of structural holes in the physicians' networks before the change moderated this relationship. We discussed the theoretical and practical implications of our findings. In particular, our results may inform organizational redesign interventions within hospitals.

Do standards of care and early outcomes of periprosthetic fractures change during the COVID-19 pandemic? A multicentre study.

BACKGROUND: Periprosthetic fractures (PPFs) are a growing matter for orthopaedic surgeons, and patients with PPFs may represent a frail target in the case of severe acute respiratory syndrome coronavirus 2 (SARS-CoV-2) infection. The purpose of this study is to investigate whether hospital reorganisations during the most severe phase of the SARS-CoV-2 pandemic affected standards of care and early outcomes of patients treated for PPFs in Northern Italy. MATERIALS AND METHODS: Data were retrieved from a multicentre retrospective orthopaedics and traumatology database, including 14 hospitals. The following parameters were studied: demographics, results of nasopharyngeal swabs, prevalence of coronavirus disease 2019 (COVID-19), comorbidities, general health status (EQ-5D-5L Score), frailty (Clinical Frailty Scale, CFS), pain (visual analogue scale, VAS), anaesthesiologic risk (American Society of Anaesthesiology Score, ASA Score), classification (unified classification system, UCS), type of operation and anaesthesia, in-hospital and early complications (Clavien-Dindo Classification, CDC), and length of stay (LOS). Data were analysed by means of descriptive statistics. Out of 1390 patients treated for any reason, 38 PPFs were included. RESULTS: Median age was 81 years (range 70-96 years). Twenty-three patients (60.5%) were swabbed on admission, and two of them (5.3%) tested positive; in three patients (7.9%), the diagnosis of COVID-19 was established on a clinical and radiological basis. Two more patients tested positive post-operatively, and one of them died due to COVID-19. Thirty-three patients (86.8%) presented a proximal femoral PPF. Median ASA Score was 3 (range, 1-4), median VAS score on admission was 3 (range, 0-6), median CFS was 4 (range, 1-8), median EQ-5D-5L Score was 3 in each one of the categories (range, 1-5). Twenty-three patients (60.5%) developed post-operative complications, and median CDC grade was 3 (range, 1-5). The median LOS was 12.8 days (range 2-36 days), and 21 patients (55.3%) were discharged home. CONCLUSIONS: The incidence of PPFs did not seem to change during the lockdown. Patients were mainly elderly with comorbidities, and complications were frequently recorded post-operatively. Despite the difficult period for the healthcare system, hospitals were able to provide effective conventional surgical treatments for PPFs, which were not negatively influenced by the reorganisation. Continued efforts are required to optimise the treatment of these frail patients in the period of the pandemic, minimising the risk of contamination, and to limit the incidence of PPFs in the future. LEVEL OF EVIDENCE: IV.

Cómo reestructurar una Sección de Medicina Fetal en tiempos de pandemia COVID-19. Medidas de seguridad y limpieza de los equipos ecográficos / How to organize a Fetal Medicine Unit in the context of COVID-19 pandemic. Safe measures for obstetric scans and equipment cleaning

En situación de pandemia, los tres principios básicos en la atención sanitaria son priorizar los recursos, mantener el confinamiento del paciente para evitar la transmisión comunitaria y el colapso sanitario, y reducir la asistencia no prioritaria con el fin de evitar la exposición del paciente y de salvaguardar la salud del profesional sanitario. El control antenatal debe mantenerse durante el periodo de crisis sanitaria, independientemente del estado de alerta COVID-19. La ecografía obstétrica es una prueba fundamental para la toma de decisiones clínicas durante el embarazo, con un impacto en el manejo del binomio madre-feto y en el resultado perinatal, por lo que se ha de garantizar su realización. Con el fin de reducir las visitas presenciales al mínimo número posible, estas se intentarán organizar teniendo en cuenta los controles ecográficos establecidos. Basados en la evidencia científica y en las principales guías nacionales e internacionales, hemos elaborado este documento que incluye las principales recomendaciones para el cuidado antenatal de la gestante en el contexto de la pandemia por SARS-CoV-2. En él se recoge cómo debe reestructurarse una Sección de Medicina Fetal ante esta nueva situación, qué medidas de seguridad deben seguirse para la realización de las exploraciones ecográficas y técnicas invasivas, y de qué modo debe procederse para la limpieza y desinfección de los equipos ecográficos. Estas recomendaciones deberán adaptarse a los diferentes medios teniendo en cuenta la infraestructura del centro y sus recursos

During a pandemic, the three basic principles are. to prioritize medical resources, ensure patients' lockdown in order to avoid community transmission and prevent healthcare collapse, and keep the number of visits to an absolute minimum to avoid patient exposure and safeguard healthcare workers. Antenatal care must be maintained during a health crisis, regardless of the COVID-19 state of alert. Routine and specialist obstetric ultrasound scans are essential for clinical decision-making during pregnancy, as it has a direct impact on the management of mothers and fetuses and on the perinatal outcome. In an attempt to minimize in-person visits, these will be organized according to the established ultrasound schedule. Based on scientific evidence, and on existing main national and international guidelines, this document has been prepared, in which proposals and options are provided for managing pregnant women in the context of the SARS-CoV-2 pandemic. It includes how a Fetal Medicine Unit facing this health crisis should be restructured, what safety measures should be followed in the performance of obstetric scans and invasive procedures, and how ultrasound rooms, equipment and transducers should be cleaned and disinfected. These recommendations should be adapted to different units based on their resources and infrastructure

Reestructuración del funcionamiento de la Unidad de Hospitalización a Domicilio del Hospital Universitario Germans Trias I Pujol para el manejo de pacientes COVID y no COVID ingresados durante la pandemia del COVID-19 en España / Restructuring the Operation of the Home Care Unit of the Germans Trias I Pujol University Hospital for the management of patients COVID and no COVID Admitted during the COVID-19 Pandemic in Spain

INTRODUCCIÓN: La Unidad de Hospitalización a Domicilio del Hospital Universitari Germans Trias I Pujol, ante la grave situación sanitaria generada por el COVID-19 optó por varias estrategias para la atención de los pacientes ingresados con o sin diagnóstico de COVID optimizando los recursos de atención sanitaria. MÉTODO: Estudio descriptivo sobre la reorganización de la Unidad de Hospitalización a Domicilio (UHAD) durante la pandemia del COVID-19 en el período comprendido entre el 14 de Marzo y 31 de Mayo del 2020. Una ampliación del número de camas virtuales, así como de los turnos e incorporación de personal sanitario (médico/enfermeros) fue necesario, activándose paralelamente 2 plataformas de telemedicina para monitorización y contacto con los pacientes (COVIDApp para los pacientes COVID y Revita para los pacientes no COVID). RESULTADOS: Un total de 781 pacientes referidos del área de hospitalización, urgencias y atención primaria fueron incluidos, 584 (74,8%) ingresados con diagnóstico de COVID-19 (por PCR = polymerase chain reaction) y 197 (25,2%) pacientes ingresados por otras patologías (no-COVID) provenientes de la zona Metropolitana Nord de Barcelona y Maresme. Un 24,6% de los pacientes no-COVID y un 2,5% de los pacientes COVID eran pacientes crónicos complejos. El porcentaje de reingreso hospitalario fue mayor en los pacientes no-COVID (11.6%) que en los pacientes COVID (4,28%). El porcentaje de altas de la UHAD aumentó hasta un 35,34%. Ambas plataformas permitieron realizar seguimiento estrecho de los pacientes. CONCLUSIONES: La pandemia del COVID-19 ha remarcado la necesidad de optimizar y reestructurar los recursos del sistema sanitario, siendo las plataformas de Telemedicina COVIDApp y Revita de ayuda como herramientas innovadoras

INTRODUCTION: The COVID-19 pandemic made that the Home Care Unit of the Germans Trias I Pujol University Hospital implement strategies for the management of patients admitted with or without COVID-19, optimizing health care resources. METHOD: A descriptive study of patients with and without COVID-19 was conducted between March 14th and May 31th, 2020. An increase in the number of virtual beds, as well as extension of working hour and incorporation of personnel health (doctor/nurses) was necessary, activating 2 telemedicine platforms for monitoring of patients (COVIDApp for COVID patients and Revita for non-COVID patients). RESULTS: A total of 781 patients referred from the hospitalization, emergency and primary care were included, 584 (74.8%) admitted with a diagnosis of COVID-19 (by PCR) and 197 (25.2%) patients admitted by other pathologies (non-COVID) from the Nord Metropolitan area of Barcelona and Maresme. 24.6% of non-COVID patients and 2.5% of COVID patients were complex chronic patients. The percentage of hospital readmission was higher in non-COVID patients (11.6%) than in COVID patients (4.28%). The percentage of discharges from the UHAD increased to 35.34%. Both platforms allowed for close monitoring of patients. CONCLUSIONS: The COVID-19 pandemic has highlighted the need to optimize and restructure the resources of the health system, with the Telemedicine platforms COVIDApp and Revita as innovative tools

Restructuring service at a mastology outpatient clinic during the COVID-19 pandemic.

OBJECTIVE: to report the experience of a health team in restructuring service at a mastology outpatient clinic. METHODS: an experience report in a public university service mastology outpatient in Ceará between March and April 2020. Service in this outpatient clinic is exclusively for women and who have breast changes for surgical treatments ranging from nodulectomies to mastectomies with oncoplastic. RESULTS: increased COVID-19 cases brought the need to restructure healthcare services. The following steps were followed: identification of scheduled patients, reading of clinical developments in electronic medical records, individual assessment to define whether or not appointment would remain, telephone contact to inform about unscheduling. Among the 555 consultations scheduled for March and April 2020, 316 (56.9%) were maintained. FINAL CONSIDERATIONS: restructuring consultations at a mastology outpatient clinic optimized the waiting time for consultations and avoided crowds at service, providing patient safety.

Remodelling of a regional emergency hub in response to the COVID-19 outbreak in Emilia-Romagna.

Emilia-Romagna was one of the most affected Italian regions during the COVID-19 outbreak in February 2020. We describe here the profound regional, provincial and municipal changes in response to the COVID-19 pandemic, to cope with the numbers of patients presenting with COVID-19 illness, as well as coping with the ongoing need to care for patients presenting with non-COVID-19 emergencies. We focus on the structural and functional changes in one particular hospital within the city of Bologna, the regional capital, which acted as the central emergency hub for time-sensitive pathologies for the province of Bologna. Finally, we present the admissions profile to our emergency department in relation to the massive increase of infected patients observed in our region as well as the organisational response to prepare for the second wave of the pandemic.

The initial experience and response of vascular surgeons in Michigan during the COVID-19 pandemic.

BACKGROUND/OBJECTIVE: The unprecedented pandemic spread of the novel coronavirus has severely impacted the delivery of healthcare services in the United States and around the world, and has exposed a variety of inefficiencies in healthcare infrastructure. Some states have been disproportionately affected such as New York and Michigan. In fact, Detroit and its surrounding areas have been named as the initial Midwest epicenter where over 106,000 cases have been confirmed in April 2020. METHOD, RESULTS AND CONCLUSIONS: Facilities in Southeast Michigan have served as the frontline of the pandemic in the Midwest and in order to cope with the surge, rapid, and in some cases, complete restructuring of care was mandatory to effect change and attempt to deal with the emerging crisis. We describe the initial experience and response of 4 large vascular surgery health systems in Michigan to COVID-19.

Impacto do Programa de Reestruturação dos Hospitais de Ensino no âmbito do SUS em um hospital do Ceará / Impact of Restructuring Program of Teaching Hospitals in SUS in a Ceara hospital

Resumo Com o objetivo de avaliar o desempenho de um hospital do interior do Estado do Ceará nos eixos normativos do Programa de Reestruturação dos Hospitais de Ensino após a contratualização com o Sistema Único de Saúde, foi realizada uma pesquisa avaliativa, descritiva e exploratória, com abordagem qualitativa, pautada na Avaliação de Quarta Geração de Guba e Lincoln (1989), no período de novembro de 2014 a maio de 2015. Esta pesquisa seguiu sete dos 12 passos propostos pelo círculo hermenêutico dialético, teve como sujeitos 33 respondentes, os quais foram divididos em cinco círculos hermenêutico-dialéticos. A análise dos dados foi realizada a partir da técnica de comparação constante, por meio da Teoria Fundamentada dos Dados e organizada a partir dos eixos normativos de hospitais de ensino e dos organizadores da Avaliação de Quarta Geração. Os resultados evidenciaram mudanças relativas aos três eixos normativos dos hospitais de ensino, com melhorias nos eixos "Gestão, Ensino e Pesquisa" e "Modelo de Alocação de Recursos Financeiros", preocupações nos eixos "Ações Estratégicas na Área da Assistência" e "Gestão, Ensino e Pesquisa" e questões não consensuadas no eixo "Ações Estratégicas na Área da Assistência".

Abstract In order to evaluate the performance of a teaching hospital in the State of Ceará after its contracting with the Unified Health System, an evaluative, descriptive and exploratory research was conducted with a qualitative approach, based on the Fourth Generation Evaluation Guba and Lincoln (1989), in a philanthropic hospital located in the interior of the state of Ceará from November 2014 to May 2015. This research followed seven of the 12 steps proposed by the dialectical hermeneutic circle, having as subjects 33 respondents divided into groups: Stakeholders of Management, Stakeholders of Assistance, and Stakeholders of Teaching and Research. In order to analyze the data, the technique of constant comparison was used, through the Structured Data Theory, and it was evidenced that after the contracting with the Unified Health System, from the Restructuring Program of the Teaching Hospitals in Brazil, the hospital in this study, progress was made in relation to the three normative axes of teaching hospitals, with advances related to partnerships with Higher Education Institutions, the work of the Monitoring Committee, and the specific funding for contracting.

[Reorganization of haemodialysis during COVID-19 emergency: a report from Dialysis Centers of Parma province].

The epidemic wave that hit Italy from February 21st, 2020, when the Italian National Institute of Health confirmed the first case of SARS­CoV­2 infection, led to a rapid and efficient reorganization of Dialysis Centers' activities, in order to contain large-scale spread of disease in this clinical setting. We herein report the experience of the Hemodialysis Unit of Parma University Hospital (Azienda Ospedaliero-Universitaria, Parma, Italy) and the Dialysis Centers of Parma territory, in the period from March 1st, 2020 to June 15, 2020. Among patients undergoing chronic haemodialysis, 37/283 (13%) had positive swabs for SARS­CoV­2, 9/37 (24%) died because of COVID-19. Twenty-three patients required hospitalization, while the remaining were managed at home. The primary measures applied to contain the infection were: the strengthening of personal protective equipment use by doctors and nurses, early identification of infected subjects by performing oro-pharyngeal swabs in every patient and in the healthcare personnel, the institution of a triage protocol when entering Dialysis Room, and finally the institution of two separate sections, managed by different doctors and dialysis nurses, to physically separate affected from unaffected patients and to manage "grey" patients. Our experience highlights the importance and effectiveness of afore-mentioned measures in order to contain the spread of the virus; moreover, we observed a higher lethality rate of COVID-19 in dialysis patients as compared to the general population.

Adequação das práticas do laboratório de cateterismo durante a pandemia de COVID-19: o protocolo do Instituto Dante Pazzanese de Cardiologia / Adapted Catheterization Laboratory Practices during the COVID-19 Pandemic: The Instituto Dante Pazzanese de Cardiologia Protocol

Introdução A pandemia global da doença de coronavírus 2019 (COVID-19) causada pelo novo vírus de síndrome respiratória aguda grave coronavírus 2 (SARS-CoV-2) começou em Wuhan, China, em dezembro de 2019 e afetou mais de 4,4 milhões de pessoas em todo o mundo, com 302.169 mortes até o dia 16 de maio de 2020.1 Embora os sintomas respiratórios sejam a apresentação mais comum de COVID-19, o envolvimento cardíaco é uma característica proeminente dessa doença, ocorrendo em 20% a 30% dos pacientes hospitalizados e contribuindo para 40% dos óbitos.2-4 O envolvimento cardíaco relacionado à COVID-19 tem sido documentado por elevações em biomarcadores cardíacos e frequentemente apresenta alterações no segmento ST-T no eletrocardiograma (ECG) de 12 derivações, motivo pelo qual a equipe do laboratório de cateterismo é frequentemente ativada. Além disso, as atividades do laboratório de cateterismo devem continuar no atendimento a pacientes não COVID-19 que apresentam síndrome coronariana aguda (SCA) verdadeira, infarto do miocárdio com supradesnivelamento do segmento ST (IAMCSST) e doença cardíaca isquêmica estável muito sintomática. Devido à escalada no número de casos de COVID-19 na cidade de São Paulo, epicentro da doença no Brasil, reformularam-se a logística e as práticas no laboratório de cateterismo cardíaco do Instituto Dante Pazzanese de Cardiologia, que entraram em vigor em abril de 2020 e continuarão durante o período da pandemia. Os objetivos são fornecer atendimento otimizado à população que necessita de procedimentos cardíacos invasivos durante a pandemia, com a proteção adequada aos profissionais de saúde (PS), pacientes e seus familiares. Os protocolos aqui descritos representam os esforços multidisciplinares e dinâmicos do Departamento de Cardiologia Invasiva do Instituto Dante Pazzanese de Cardiologia validados pelo Comitê de Controle de Infecção da instituição. Essas práticas estão sujeitas a alterações em função do estado epidemiológico local, a fase da epidemia e a disponibilidade de equipamento de proteção individual (EPI). Estes protocolos podem não se aplicar a outras localidades sem casos (ou casos esporádicos) de COVID-19 ou a serviços que atendem diferentes perfis populacionais com logísticas e disponibilidade de EPI diversas.

Professional identity of allied health staff associated with a major health network organizational restructuring.

Maintenance of professional identity, particularly during periods of organizational restructuring, is critical within modern complex healthcare systems as professional identity contributes to the psychological well-being of staff and leaders. This study aimed to evaluate change in professional identity of allied health staff associated with a major health network organizational restructuring in Australia. Data were collected from allied health staff in 2017 and 2019, before (n = 226) and after (n = 197) the restructuring. An online questionnaire including the 10-question Brown's Group Identification Scale that considers the strength of professional identity of the individual with their own professional group was used. Professional identity of allied health staff was high before and after the organizational restructuring, although several individual statements, and overall professional identity, declined significantly post-restructuring. It was difficult to attribute these changes solely to the restructuring due to some differences in demographic characteristics between the two cohorts. Future studies should seek to understand the effect of other workplace factors on the professional identity of allied health staff. Further research could also investigate allied health professional identity to understand its importance within contemporary healthcare.